This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC) of the Philippines.
1. Who We Are
ProtektadoPH is operated by Miguel Dumandan, an accredited agent of FWD Life Insurance Philippines. We are the personal information controller responsible for the data you provide through this website and our Family Protect Assessment form.
Website: ProtektadoPH.com
2. What Personal Data We Collect
We collect only the personal data necessary to serve you. This may include:
- Full name
- Mobile number
- Email address
- Number of dependents or children
- Preferred contact time
- Any information voluntarily submitted through our assessment form or communications
3. Purpose of Data Collection
Your personal data is collected and processed for the following lawful purposes:
- To respond to your inquiry about life insurance products
- To provide a personalized insurance recommendation
- To contact you for a free consultation
- To fulfill any contractual obligation arising from your engagement with us
- To comply with applicable regulatory and legal requirements
4. Legal Basis for Processing
We process your personal data under the following lawful bases as provided under the Data Privacy Act of 2012:
- Consent — You voluntarily provide your information by completing our assessment form.
- Contractual necessity — Processing is required to take steps prior to entering into a contract.
- Legitimate interest — To provide relevant insurance information to individuals who have expressed interest.
5. Sharing of Personal Data
We do not sell, trade, or rent your personal data to third parties. Your information may be shared only in the following limited circumstances:
- With FWD Life Insurance Philippines as required for the facilitation of insurance applications or recommendations, subject to their own privacy policy.
- With service providers (e.g., CRM platforms such as Go High Level) used strictly to manage and process your inquiry.
- As required by applicable Philippine law, regulation, or court order.
6. Retention of Personal Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law or regulation. After this period, your data will be securely deleted or anonymized.
7. Security Measures
We implement reasonable and appropriate organizational, technical, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction, in accordance with the standards set by the National Privacy Commission.
8. Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights:
- Right to be informed — You have the right to know how your data is being collected and used.
- Right to access — You may request a copy of the personal data we hold about you.
- Right to rectification — You may request correction of inaccurate or incomplete data.
- Right to erasure or blocking — You may request deletion of your personal data under certain conditions.
- Right to object — You may object to the processing of your personal data.
- Right to data portability — You may request your data in a structured, commonly used format.
- Right to file a complaint — You may lodge a complaint with the National Privacy Commission at www.privacy.gov.ph.
9. Cookies and Tracking
This website may use cookies and similar tracking technologies to improve your browsing experience and monitor site performance. By continuing to use this website, you consent to the use of cookies in accordance with this policy. You may disable cookies through your browser settings at any time.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of this website following any changes constitutes your acceptance of the revised policy.